My Experience Ordering Flowers from FTD - 33rd Square (2024)

As an avid online shopper, I‘ve ordered my fair share of flower arrangements over the years. Today, I want to share my thorough experiences using FTD, one of the largest flower delivery services in the US. With over 110 years of experience supplying bouquets nationwide, FTD promises hand-arranged flowers delivered conveniently to your recipient‘s door.

After multiple orders for special occasions like Mother‘s Day and birthdays, I feel qualified to provide an inside look at what FTD flower delivery is really like. I‘ll tell you upfront – it hasn‘t always been perfect, but keep reading to learn why I still choose to use FTD for their massive selection and reliable same-day shipping.

About FTD Flower Delivery Service

Before we dive in, let‘s start with some quick facts on FTD:

• Founded in 1910 as the Florists‘ Telegraph Delivery Association
• International network of over 30,000 partner florists
• Delivers to 150+ countries around the world
• Offers same-day delivery on many flower arrangements
• Headquarters moved from Michigan to Illinois in 2019

So when you order through FTD.com, your flower arrangement gets made by a local florist who then personally delivers the bouquet. This allows them to provide same-day and evening delivery during peak holidays like Valentine‘s Day or Mother‘s Day when you absolutely need those flowers ASAP!

Now, onto the good stuff…

My Favorite FTD Flower Arrangements

Over the years, I‘ve sent quite a few bouquets from FTD to my mom, friends and family. Here are some of my top picks:

You‘re Precious Bouquet

This vibrant mixed bouquet with roses, lilies and carnations comes in 3 sizes. It‘s one of FTD‘s same-day arrangements, perfect for surprising someone special.

I sent the Deluxe size to my mom last year and she absolutely loved the pops of pink and red. The lilies were so fragrant too! It arrived picture perfect.

• Original: 12"H x 13"W, $43
• Deluxe: 13"H x 14"W, $55
• Grand: 14"H x 15"W, $68

12 Red Roses Bouquet

Honestly, you can‘t go wrong with the classic dozen red roses. I‘ve sent this one to my partner a few times now. Opt for just the roses or add a vase – totally up to you!

Last Valentine‘s Day, I did the 12 roses in a vase which I think is a bit more impressive for romantic gifts. Arrived fresh and he said the roses lasted nearly 2 weeks!

• 12 Roses: $34
• 12 Roses in Vase: $43
• On sale currently! What a steal.

Mixed Roses Bouquet

A lovely assortment of 12 or 24 red, white, pink and yellow roses. Affordable and versatile for any occasion.

I sent this to my cousin for her college graduation last year. She loved the variety of colors and said her room smelled heavenly for days!

For 24 colorful roses, $51 is hard to beat.

Sweet Memories and Sympathy Rose Plant

Unfortunately I‘ve had to order funeral flowers a couple times in the last few years. This one always stands out to me – a tall white rose plant in a lovely ceramic pot.

It‘s simple but elegant, and better yet, lasts for months not just days. Both funerals I sent this too had glowing reviews on the arrangement. It also qualifies for same-day so arrivals are very prompt.

While no amount of flowers takes away grief, this is my go-to FTD sympathy option for delivering comfort and condolences.

My Critical Analysis of 600+ FTD Reviews

Of course with a service delivering millions of bouquets per year, hiccups can happen. I dug into over 600 online FTD flower reviews to see what real customers had to say:

Where FTD Struggles

The most frequent complaints I noticed were around:

• Late flower deliveries
• Wilted or incorrect flowers
• Poor customer service

Missed delivery dates upset people the most, especially for urgent occasions like funerals, holidays or birthdays. Even I‘ve had FTD orders come a day late a couple times.

But again, at their enormous scale, it‘s hard to be 100% on-time everywhere everyday. Mother Nature and logistics delays happen.

Where FTD Shines

Happily, most reviews highlighted:

• Gorgeous, long-lasting floral arrangements
• Smooth ordering and delivery process
• Responsive customer service after issues

Out of the late deliveries, nearly all mentioned FTD made it right with refunds or free flower upgrades. I applaud their "Love it or We‘ll Make it Right" guarantee – it gives me confidence to keep ordering from them vs a no-name site.

Key Takeaways

FTD deserves their good overall rating for gorgeous flowers and trying earnestly to deliver that wow moment for customers. I believe they do reasonably well given their huge delivery volume, but you should allow a bit flexibility on urgent delivery dates.

Think of it as the floral equivalent of next day Prime shipping – hardly ever late but not an absolute exact guarantee.

How Much Does FTD Delivery Cost?

Now you might be wondering – how much is shipping and what about service or processing fees?

Let me break it down for you:

• Flowers Price: $30 to $100+ depending on size of bouquet
• Standard Shipping: $10 to $18
• Service Fee: $12 to $18
• Total Cost: Around $60 to $130

So if you see a gorgeous $50 bouquet, expect to pay about $80 total after the mandatory service fees and shipping.

I know that stings, but such is the price for convenient delivery. Here‘s how to save…

FTD Gold Pass Savings

Luckily the FTD Gold Pass saves regular customers a bunch in waived service fees and free shipping.

For $30 per year, you get:

• No service fees (saving $12-$18 per order!)
• Free standard shipping every order
• Reduced same-day and weekend delivery fees
• Exclusive member discounts and early access to sales

I‘ve had the Gold Pass for 3 years now. It easily pays for itself if you send flowers more than once or twice a year. Highly recommend it!

Step-By-Step Guide to Ordering FTD Flowers

To wrap things up, let me walk you through exactly how to order FTD flowers so you know what to expect.

Step 1: Pick Your Bouquet

Browse the collections and select a beautiful bouquet for your occasion. Tip: Sort by same-day delivery to ensure prompt arrival!

Step 2: Choose Size & Options

Many bouquets come in sizes like Original, Deluxe and Grand. Pick what fits your budget. You can also add vases and teddy bears.

Step 3: Enter Delivery Details

Double check recipient details like full name, address and contact phone in case the florist needs to get in touch.

Step 4: Pick Delivery Date

For urgent gifts, choose same-day delivery before 2 PM local time. Otherwise pick any date that works – even weekends and holidays!

Step 5: Make Payment

Enter payment info and shipping details. Member discounts will apply at checkout if you have the Gold Pass.

And that‘s it!

Within hours your local florist will be hand-designing and delivering a gorgeous bouquet to your special someone. It really couldn‘t be easier.

Get in Touch with FTD Customer Service

Hopefully everything goes smoothly, but if you ever have issues with wilted flowers, late delivery, etc – you can get in touch with FTD support right away.

FTD Customer Service

📞 Phone: 1-800-SEND-FTD (1-800-736-3383)

✉️ Email: [emailprotected]

They also have an online order tracker where you can check the status of your delivery.

I‘ve called a couple times over delayed Mother‘s Day orders and they were very sympathetic, issuing refunds instantly.

So don‘t hesitate to reach out if you ever run into problems! Their friendly team is there to make it right.

The Bottom Line: Do I Recommend FTD?

At the end of the day, would I choose FTD again for flower delivery? Absolutely!

Sure I‘ve had a late bouquet here and there, but their expansive selection of floral gifts, reliable same-day shipping to most areas, and responsive customer service still keep them at the top of my list.

Especially if you take advantage of the FTD Gold Pass for serious savings as a repeat customer, I wholeheartedly recommend FTD for delivering beautiful bouquets and flowers conveniently straight to your recipient‘s door.

Thanks for reading my complete guide to FTD flower delivery. May your loved ones enjoy many glorious bouquets! Drop me any other questions below.

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